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Mega walk-ins for Service Desk | Bangalore - Location| Salary Up-to- 7.5LPA | Call- 8595849767
Job World
Bengaluru / Bangalore , Chennai
1-9 years
Location - Bangalore ,Hyderabad , Kochi & Chennai
Salary - 7.5 LPA + NSA Need ITIL/MCP Foundation Certified
Any Graduate can Apply
Any Candidate from any location Can apply who can relocate to Bangalore
Work mode - WFH for sometime rest depends on situation
*****************Active directory Experience ( Mandatory )Must Have********************
Job description:-
Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
· Should have knowledge on basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
· Willingness to work in any shifts including night shifts
· Accountable to answer customer requests and assisting customer either by email/chat or over the phone
· Should be flexible for voice support
· Ability to understand customer issue and route to appropriate team
Should be ITIL/ MCP Foundation certified
· Must be a strong cross-team collaborator
· Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement a walk-ins for Service Desk | Bangalore - Location| Salary Up-to- 7.5LPA | Call- 8595849767
Mega walk-ins for Service Desk | Bangalore - Location| Salary Up-to- 7.5LPA | Call- 8595849767
Job World
Bengaluru / Bangalore , Chennai
1-9 years
Not Specified
Posted On: 6 minutes ago
Total Views: 11
Total Applications : 0
Job Id: 35211071
Permanent Job, Jobs for Women, Jobs for COVID-19 Layoffs
Job Description
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Location - Bangalore ,Hyderabad , Kochi & Chennai
Salary - 7.5 LPA + NSA Need ITIL/MCP Foundation Certified
Any Graduate can Apply
Any Candidate from any location Can apply who can relocate to Bangalore
Work mode - WFH for sometime rest depends on situation
*****************Active directory Experience ( Mandatory )Must Have********************
Job description:-
Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
· Should have knowledge on basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
· Willingness to work in any shifts including night shifts
· Accountable to answer customer requests and assisting customer either by email/chat or over the phone
· Should be flexible for voice support
· Ability to understand customer issue and route to appropriate team
Should be ITIL/ MCP Foundation certified
· Must be a strong cross-team collaborator
· Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement
· Basic knowledge about Systems, backup and Network
· Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's
For More Details Call or WhatsApp On the under mentioned number:-
Thanks & Regards
Shubhani Sharma
8595849767 (WhatsApp your resume)
Mail to - [Confidential Information]
Key Skills ITIL Certified IT Helpdesk ServiCe Desk Technical Helpdesk Tech Support Windows Troubleshooting Active Directory Windows International call center Inbound Voice process.