Zomato Customer Support
2COMS Consulting Private Limited
Kolkata
1-2 years
350000 - 450000 INR
Looking For Fresher &; Experience Candidates in a Renowned BPO Client @Kolkata !!
Our Client operates as a business services provider firm. TheCompanyprovides business outsourcing and back office support solutions in banking, finance, telecom, healthcare, travel, hospitality, retail, consumer good, oil, gas, and technology sectors worldwide.
Job Title: Customer Support(Semi Voice)
Work Location: Kolkata
Interview Place: Telephonic (PAN India)
WORK FROM HOME
Candidate should have Own System with Windows 10 (genuine) and 100mps broadband connectivity
Job Role:
- Communicate Over Phone which involves working in different time zones
 - Take calls from Global clients and initiate the right response to them, positively and professionally.
 
Shift: 24*7
Week Off: 5.5 Working days, 1.5 week off (Rotational)
Requirements
- Good Communication skills
 - Flexible to work in shifts.
 - Excellent English - both verbal and written communication skills
 - Knowledge of customer service principles and practices
 - Good technical knowledge
 - Qualification:Under Graduate/ Graduate/ Post Graduate.
 
Benefits
- WORK FROM HOME
 - Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist